What does a Disney fan do when they’ve exhausted all attractions, shows and eateries in every park but still craves something new? Well if they’re anything like me…obsessed with Disney history, the Disney Company and the behind the scenes organisation of the parks…they’ll book up one of the Walt Disney World tours!
During my last visit to the World I FINALLY got to attend the Keys To The Kingdom tour in Magic Kingdom. I’d spoken to friends and family who raved about it…I’d read reviews that were ‘so, so’ about it. Knowing that I have a craving for knowledge of what goes on behind the magic I knew that I had to experience it for myself in order to have my own opinion of the experience.
Now I’m not going to go into the finer details of the tour as I don’t want to spoil it for any of my readers that have yet to take part but I will say that personally I thought this tour was AMAZING!!!
I understand from reading reviews that your tour guide can make or break the tour. Our guide was knowledgeable, with a fun but dry sense of humour and even strict in some places. By the way, their costumes are awesome! We had a great time with our guide and he even let us know that he used to be a ‘friend’ of Goofy’s!
We booked the first tour of the day which meant that we got into Magic Kingdom before the park opened…cue photos on an empty Main Street! As an extra bonus we were waiting outside City Hall for the tour to start when the performers turned up for the park opening ceremony and one of the male dancers stopped to make a fuss about my “awesome” hair!
You are given a ‘guest’ badge to wear on the tour and boy did I feel special walking around MK all morning showing off my ‘guest’ pass
Other guests look at the group; you can see them wondering who you are and why you are part of a group with a guide…it makes you feel like a VIP.
There were so many highlights of the tour for me. We got to ride Haunted Mansion, but jumped the queue by using a cast member entrance! We got to go backstage; seeing the back of Splash Mountain, some of the parade vehicles being worked on and we might have even seen one or two characters on their break!
And then…the moment I had been waiting for all my Disney fan life….we went into a shop on Main Street, passed through a ‘cast member only’ doorway, descended some steps…and entered the Utilidors…..
Yes, I know they are only corridors, there’s nothing magical about them….or is there? You see to me there is….I like stripping back the pixie dust and seeing what makes Walt Disney World operate. Down in those corridors it felt like any other workplace, in any other part of the world. There were notice boards with motivational messages, staff rooms, training rooms, lockers and tired looking staff. To me it’s important that we don’t forget the effort and energy these people put into making our special place so magical….and that’s why seeing the Utilidors was so important for me.
Were there any negatives of the tour for me? At a push I would say the lunch at Columbia Harbour House…the food was just okay…but then again, it was nice to eat somewhere I hadn’t been before.
And if that wasn’t enough magic for one morning something else happened that will always make me smile when I think about this tour. When you arrive at MK for the tour you report to a cast member in City Hall who is responsible for signing you in, giving you your badge and taking your lunch order. That same cast member is also around at lunch time to show you to your tables. Well, a few days later we were walking around Epcot and I saw that same cast member walking by talking to a couple of people in smart dress. The cast member interrupted his conversation with these important looking people and went out of his way to say hello to us and asked if we were enjoying our vacation. I felt so humbled that he had remembered us from the tour a few days before and that little gesture made me feel like a valued guest.
So would I recommend the Keys To The Kingdom tour? Yes…if you want a small glimpse of what goes on behind the magic…but don’t expect to learn every secret of Walt Disney World…. because some things do have to be left to your imagination


Totally agree Emma. We loved our Keys tour and the amazing key badge as a special reminder. For me hearing about the flight of Tink and perils she had endured. This made the tour come alive
i so wanna do this tour…one day
I would love to do this tour! I am fascinated by the Utilidors and would love to have a look around them, but I’ll have to wait a few more years as the children are too young for this tour and it would spoil the magic for them. How nice of the CM to stop and say hi to you at Epcot – that’s what makes Disney so special, they always go the extra mile! x
Yes, the tour does remove a little of the magic! One scene we saw backstage with Woody from Toy Story was humorous to us adults but wouldn’t be the same for children!
I did this tour a couple of years ago. I think it’s an excellent experience. However, don’t do the tour if you can’t do backstage without ruining the magic. I would caution even taking a teen who may be of age to tour but may like the magic of not knowing.
Thanks for the insider info-have been considering this for a while, your review has sold me on the extra cost. How long is the tour?
It’s about 5 hours
The time flew by…I didn’t want it to end!
Agree with you Emma the tour is brilliant and we’ll probably do it for the 3rd time in the next year or 2. Your also going to love Wild by Design
Completely agree Emma, I did this tour in December 2009 with my sister and we both loved it – it didn’t spoil the magic for us at all but made us appreciate the Magic Kingdom, Imagineers and Cast Members even more. We both got teary-eyed when our tour guide explained the story of The Partners & the Sharing the Magic statues!
We also did the 8.30am tour and loved being in the park before opening, as well as being on ‘the other side’ of the gate when the park did open as we had to hide on Center Street while the crowds rushed in!
This sounds so amazing. I would be really interested to see what make The Magic Kingdom tick. Those are some coooool souvenirs! !
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On your recommendation I am doing this tour 9.30am on Tuesday 4 Sept
I am SOOO excited
I REALLY hope you have a magical experience Tracey, can’t wait to hear all about it